Privacy Policy – GDPR

Privacy PolicyLast updated: January 30th 2026

This Privacy Policy explains how Katarina Bertusek, “we”, “us”, “our” collects, uses, stores, shares, and protects your personal data when you visit our website, register for our free or paid offers, join our mini-courses, book a consultation, contact us, or use our services.

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP), and where applicable, the EU General Data Protection Regulation (GDPR).

1. Controller
The controller responsible for the processing of your personal data is:
Katarina Bertusek, Brackenweg 14, 5200 Brugg, Switzerland
Email: info@katarinaturna.com
Website: www.katarinaturna.com, www.momentrozhodnutia.sk

If you have any questions about this Privacy Policy or how your personal data is processed, you can contact us at the email address above.

2. Personal Data We Collect
We may collect and process the following types of personal data:2.1 Data You Provide to Us
This may include:
first name and last name;
email address;
phone number;
WhatsApp contact details;
billing and payment information;
information you provide when registering for a free mini-course, webinar, consultation, course, program, or other offer;
information you provide when booking a session through our calendar;
information you share in forms, questionnaires, surveys, messages, emails, comments, or coaching sessions;
your business information, goals, challenges, and personal reflections where you voluntarily share them with us.2.2 Data Collected Automatically
When you visit our website, certain technical data may be collected automatically, such as:
IP address;
browser type and version;
device type;
operating system;
pages visited;
date and time of access;
referring website;
interaction with website content, forms, emails, and advertisements;
cookies and similar tracking technologies.2.3 Sensitive Personal Data
In some cases, you may voluntarily share information that could be considered sensitive, for example information about your emotional state, personal situation, health, beliefs, relationships, finances, or business challenges.
We only process such data if you voluntarily provide it to us, if it is necessary for the service you requested, or if we have another lawful basis to process it. We treat sensitive information with particular care.3. Purposes of Processing
We process your personal data for the following purposes:
to provide our website and online content;
to register you for free or paid offers, including mini-courses, webinars, consultations, coaching sessions, courses, programs, and memberships;
to communicate with you by email, WhatsApp, social media, phone, or other channels;
to send you information, updates, reminders, confirmations, and materials related to your registration or purchase;
to deliver coaching, mentoring, training, digital products, and other services;
to manage bookings, calendar appointments, and session reminders;
to process payments, invoices, refunds, and accounting records;
to send newsletters, marketing emails, and promotional messages where permitted;
to personalize your experience and improve our services;
to analyze website traffic, user behavior, and marketing performance;
to run advertisements and measure their effectiveness;
to maintain the security and functionality of our website and systems;
to comply with legal, tax, accounting, contractual, and regulatory obligations;
to establish, exercise, or defend legal claims.4. Legal Basis for Processing
Where the GDPR applies, we process your personal data based on one or more of the following legal bases:
your consent;
performance of a contract or pre-contractual steps;
compliance with legal obligations;
our legitimate interest in operating, improving, and promoting our business;
protection of vital interests where applicable.
Under Swiss data protection law, we process personal data in accordance with the principles of lawfulness, good faith, proportionality, transparency, purpose limitation, accuracy, and data security.5. Email Marketing and Newsletters
If you sign up for our newsletter, free mini-course, webinar, free resource, or other email-based offer, we may send you emails related to that offer and, where permitted, additional information about our services, programs, and promotions.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Please note that even if you unsubscribe from marketing emails, we may still send you important transactional or service-related emails, such as booking confirmations, purchase confirmations, invoices, access details, or legal notices.6. Booking Calls and Consultations
When you book a free or paid consultation, strategy session, coaching session, or other appointment, we may process the personal data you provide through the booking form.
This may include your name, email address, phone number, time zone, answers to intake questions, and any information you voluntarily share about your business, goals, challenges, or personal situation.
We use this data to schedule and prepare for the session, communicate with you, deliver the service, and follow up where appropriate.7. WhatsApp and Direct Messages
If you contact us through WhatsApp, social media direct messages, or similar communication channels, we may process your name, contact details, profile information, message content, and any other information you voluntarily provide.
Please note that these communication platforms are operated by third-party providers and may process your data according to their own privacy policies.8. Facebook Groups and Social Media
If you join our Facebook group, interact with our social media pages, comment on posts, send messages, participate in live sessions, or engage with our content, the relevant social media platform may process your data according to its own privacy policy.
We may see and process information such as your name, profile, comments, reactions, messages, and group activity, depending on your privacy settings and interaction with our content.
We are not responsible for the independent data processing practices of social media platforms.9. Payments and Purchases
If you purchase a product, course, membership, session, or program from us, we process the data necessary to complete your order, including your contact details, billing details, payment status, purchased product or service, and invoice information.
Payments may be processed by third-party payment providers. We do not usually receive or store your full credit card details. Payment providers process payment data according to their own privacy policies and security standards.10. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
make the website function properly;
remember your preferences;
analyze website traffic and user behavior;
improve website performance;
measure the effectiveness of marketing campaigns;
personalize content and advertisements.
Cookies are small text files stored on your device. Some cookies are necessary for the website to function, while others are used for analytics, marketing, or personalization.
Where required, we will ask for your consent before using non-essential cookies. You can also manage or disable cookies through your browser settings.
Please note that disabling cookies may affect the functionality of our website.11. Analytics and Advertising Tools
We may use analytics and marketing tools such as:
Google Analytics;
Google Tag Manager;
Meta/Facebook Pixel;
Meta Ads;
email marketing tools;
landing page or funnel tools;
booking and calendar tools;
payment processors;
video hosting platforms;
webinar platforms;
customer relationship management tools.
These tools may collect data about your behavior on our website, interactions with our emails, advertisements, forms, and content.
Where required, we use these tools only with your consent or based on another applicable legal basis.12. Service Providers and Third Parties
We may share personal data with trusted third-party service providers who help us operate our business, including providers of:
website hosting;
landing pages and funnels;
email marketing;
calendar booking;
payment processing;
accounting and invoicing;
customer management;
analytics;
advertising;
video hosting;
webinar and online course platforms;
cloud storage;
IT support;
legal, tax, and business advisory services.
These providers may only process personal data as necessary to provide their services to us, unless they act as independent controllers under their own privacy policies.13. International Data Transfers
Some of our service providers may be located outside Switzerland, the European Economic Area, or your country of residence.
When personal data is transferred abroad, we take appropriate measures to ensure that your data remains protected in accordance with applicable data protection law. This may include transferring data to countries recognized as providing an adequate level of protection or using appropriate contractual safeguards, such as standard contractual clauses.
Please be aware that data transferred to certain countries may be subject to access by foreign authorities under local laws.14. Data Retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
In general:
contact and communication data is kept as long as we have an active relationship with you or as needed for follow-up;
email marketing data is kept until you unsubscribe or request deletion, unless we have another reason to retain it;
booking and session-related data is kept as long as necessary to provide the service and document our relationship;
payment, accounting, invoice, and tax-related data is kept for the legally required retention period;
technical and analytics data is kept according to the settings of the relevant tools and our business needs.
When data is no longer needed, we delete it or anonymize it where possible.15. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
These measures may include secure platforms, password protection, access restrictions, encryption where appropriate, regular updates, and careful selection of service providers.
However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.16. Your Rights
Depending on the applicable data protection law, you may have the right to:
request information about the personal data we process about you;
request correction of inaccurate or incomplete data;
request deletion of your personal data;
request restriction of processing;
object to certain processing activities;
withdraw consent where processing is based on consent;
request data portability where applicable;
lodge a complaint with a competent data protection authority.
To exercise your rights, please contact us at:
info@katarinaturna.com
We may need to verify your identity before responding to your request.17. Swiss Data Protection Authority
If you are located in Switzerland or your data is processed under Swiss data protection law, you may contact the Swiss Federal Data Protection and Information Commissioner (FDPIC):
Federal Data Protection and Information Commissioner
Feldeggweg 1
3003 Bern
Switzerland
Website: www.edoeb.admin.ch

18. Children’s Data
Our website, services, and offers are not intended for children under the age of 16.
We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will delete it as soon as reasonably possible.

19. Automated Decision-Making
We do not use your personal data for automated decision-making that produces legal effects or similarly significant effects on you.
If this changes in the future, we will inform you in accordance with applicable law.

20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, tools, legal requirements, or data processing practices.
The updated version will be published on this page with a new “Last updated” date.
21. Contact
If you have any questions about this Privacy Policy or how we process your personal data, please contact us at:
Katarina Bertusek,
Brackenweg 14,
5200 Brugg, 
Switzerland
Email: info@katarinaturna.com

Last update: January 1st 2026